Silka Maytower, Kuala Lumpur features 179 guestrooms and suites that are designed to offer a refreshing blend of contemporary and well-appointed accommodations with friendly hospitality.
Assistant Manager Front Office 2017-06-29
Job Responsibilities :-
Aware of the hotel’s objectives and do all possible to accomplish targets
To control the preparation of room occupancy forecast on a daily, weekly and monthly basis
To supervise the employees within the department, enduring that the correct standards and methods of service are maintained as stated in the Department’s Operations manual
To establish an efficient method for the co-ordination of all Departments, with particular emphasis on cashiers, credit, sales, housekeeping, maintenance, telephone and security
To ensure hotel occupancy and average rate targets are sustained in line with projections detailed in the Annual Business
Promotes and produces sales leads
To work closely with sales and banquets in planning room requirements and assignments, price location, allotment and rooming list, etc
To make regular room inspections and liaise with the Housekeeping Department on deviation from standard set-ups
To supervise the room rates to achieve the highest available rate /span
To perform all other duties than the above requested by the Hotel’s Management
Job Requirements:-
Holds a Certificate or Diploma in Marketing/Business Studies or reelevant
Understanding of selling techniques and marketing concepts
Strong follow-up,organizational skills and communication skills
Well-developed computer skills particularly in the use of MS Office, Excel and power point.
A good organizer, able to work under pressure and multi-tasking skills
Fluent English & Bahasa Malaysia – written and spoken, multi-lingual desirable